Overview of Chatbot and AI Chatbot (Conversational AI)
Chatbots, a prevalent aspect of the digital landscape, are computer programs designed to simulate human-like conversations, predominantly in online settings. These entities can be broadly categorized into two types: rule-based and AI-based. Rule-based chatbots operate on predetermined rules and keywords to formulate responses, while AI-based chatbots leverage machine learning (ML) and natural language processing (NLP)…










